It is Ella Bing's every intent to provide you, the customer, with kindness and excellent customer service. Most of our products carry an open return policy, as in, we will work with you to ensure you are a repeat customer. Exceptions include, but are not limited to, wood products including wood bow ties & wooden sunglasses - physical abuse and/or accidental damage. These incidences are handled on a case-by-case basis. 

We stand behind our goods and services and want you to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.

RETURNING BY MAIL (U.S.)

Send in your item(s) using the U.S. return label. Your return will be processed within business days.

EXCHANGES

We gladly except returns, as long as the original product is in quality condition as it was shipped from Ella Bing.

REFUNDS

If you ordered by credit card, we'll credit your account within 14 business days, which will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. Unfortunately, we cannot refund your original shipping charges.

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Ella Bing Reviews

What our customers are saying.

977 reviews
93%
(912)
4%
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neat shop

We were visiting in town and was neat to find this little place. Picked up neat socks for a gift and my husband found a new bourbon he liked and a cool new sunglasses (since he forgot his for the trip!)

Great Products

I truly love Ella Bing

Great place to shop

This place is amazing, Definitely a place that you wanna Shop.

BEAUTIFUL WOOD BOWS

I love Ella Bing for my granddaughter Jonah in Houston TX. I recently bought bow #7 for her and she love them all. Keep up the good work Ella Bing

Head turner!

This is my 2nd Ella Bing wooden tie and it again has surpassed my expectations. The gift set to include cuff links was an incredible value to boot. Every time I wear this collection, I have friends, colleagues, and students simply marvel and the beautiful, intricate, and classy design of these bow ties. These are a MUST have for the well-heeled gentlemen.